Ciara Faherty, from Castlecourt Hotel’s Sales & Marketing team, Westport, has been named the Irish Hotels Federation (IHF) National Employee of the Year.
Now in its eight year, the award celebrates and recognises hotel team members who have made an outstanding contribution to their workplace.
Michael Magner, President of the IHF presented Ms Faherty with her award at the IHF’s Annual Conference in The Gleneagle Hotel& INEC Killarney.
Mr Magner paid tribute to the high calibre of people working within the sector, saying, ‘’I am delighted to present Ciara with the IHF National Employee of the Year award. Her dedication, hard work and unwavering commitment to delivering outstanding service to her customers is truly admirable. Across the country, hotel and guesthouse teams go above and beyond to create memorable experiences for guests, showcasing the best of what makes Irish hospitality so great.’’
IHF Mayo Chair, Declan Heneghan congratulated Ciara on winning the award. “Ciara is a fantastic ambassador for our hotels sector. She consistently goes above and beyond in delivering excellent service when interacting with customers and guests. She is a testament to the thousands of hard-working front facing hotel team members throughout the country, who deliver genuine hospitality and customer care every day. Well done Ciara.”
